工作总结
GDS exists to help 政府ernment make brilliant public services that empower people in the UK. We work at the very centre of 政府ernment to drive digital transformation, focused on users. 构建和维护公共平台, products and tools for others to use and create great public services that are accessible, 包容性和易于使用. 我们还与各部门合作，以确定模式, 分享经验，创造变革，使政府更有效率.
我们的团队是围绕我们的优先事项组织起来的, 特别是与政府其他部门合作，使其更有效率. 这些都是:
- building common service platforms to make it simpler and cheaper to build quality digital services
- promoting agile, user-centred design practices both in the UK and across the world
The Service Transformation Team provides teams across 政府ernment with expertise and guidance, and supports the adoption of GDS products to design and build user-centred digital services. 与团队合作, we will identify and implement improvements to services to improve the user journey for citizens
工作描述
You will join the multidisciplinary team responsible for service transformation and be responsible for:
- working with teams and services across 政府ernment to identify areas of improvement
- 帮助服务识别和使用分析数据, 用户反馈和用户研究，以确定用户的需求, 绘制用户旅程并告知内容策略
- managing relationships between your team and other teams in/external to GDS to ensure consistency and share good practice
- helping colleagues and stakeholders from other disciplines understand what content design is, 为什么这很重要，如何与内容设计师合作
- 为跨政府和GDS内容设计社区做出贡献, 和在线管理内容专家
- creating and iterating user-centred content for services efficiently and to a high standard
- helping 政府ernment teams understand where they might adopt or utilise GDS products, 在适当的地方
- developing and leading the communication strategy to promote and inform users about the Service Transformation team’s work
人规范
We’re looking for people with strong interpersonal 技能 who enjoy working in a team and with a wide range of people in different disciplines and 政府ernment departments.
我们对有以下经验的人感兴趣:
- 创建、迭代和管理高质量、以用户为中心的内容
- designing and delivering a communication strategy for a digital product or service
- 使复杂的语言和过程易于理解
- using analytics, user feedback, and user research to evaluate and improve content
- building relationships with external product teams and stakeholders to understand their goals and working with them to improve user journeys and content quality
- 管理多个项目，适应不断变化的优先级和截止日期
- providing feedback to and mentoring others to make sure they’re delivering quality work
- 制定和实施内容策略
- 审查和改进流程
好处
在GDS工作的好处
在GDS工作有很多好处，包括:
- flexible hybrid working with flexi-time and the option to work part-time or condensed hours
- 公务员退休金，雇主平均供款为27%
- 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
- 为国王的生日多放一天假
- 年度奖金计划，表扬表现优异者
- career progression and coaching, including a training budget for personal development
- 带薪义工假
- 以员工福利为重点，提供员工援助计划
- job satisfaction from making 政府ernment services easier to use and more inclusive for people across the UK
- 预支工资，包括旅游季票
- 在职死亡抚恤金
- 循环上班计划和设施
- access to children's holiday play schemes across different locations in central London
- 获得员工折扣计划
- 每年学习10天
- 义工机会(每年5天特别假期)
- 透过公务员学习，参与一系列的学习活动
GDS为所有员工提供混合工作. This means that everyone does some working from home and also spends some time in their local office. You’ll agree to your hybrid working arrangement with your line man年龄r in line with your preferences and business needs.
Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. 这包括政府部门之间的调动. You may however be eligible for other 政府ernment schemes, including Tax Free Childcare. 确定你的资格 http://www.childcarechoices.政府.uk
甄选过程详情
GDS职位的标准选拔流程包括:
- a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the 技能 and experience listed in the “person specification” section above
- 要在家里完成的任务
- 一个60分钟的视频采访
这取决于我们收到了多少申请, 在视频面试之前可能还有一个额外的阶段, 例如电话面试或技术练习.
在公务员制度中，我们使用 成功配置文件 评估你的技能和能力. This gives us the best possible chance of finding the right person for the job, 提高绩效，改善多样性和包容性. 我们会评估你的技术能力, 技能, 与此职位相关的经验和行为.
对于这个角色，我们将根据以下方面对你进行评估 公务员行为:
- 一起工作
- 做出有效的决策
- 沟通和影响
- 管理优质服务
- 按节奏交付
We’ll also be assessing your experience and specialist technical 技能 against the following 技能 defined in the Digital, 数据与技术专业能力框架 高级内容设计师 角色:
- 灵活的工作
- 内容概念和原型
- 利益相关者关系管理
- 战略思考
- 用户的焦点
- 以用户为中心的内容设计者
Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
我们是一个机会均等的雇主，公司重视多元化. 我们没有种族歧视, 宗教, 颜色, 国家的起源, 性别, 性取向, 年龄, 婚姻状况或残疾状况.
只有当你参加面试或评估时，我们才会提供反馈.
